Customer Support

SkyList values our customers. We understand the want and need for confidence in any product you use, especially mobile software apps, and we also understand customers’ demands to access customer support so their questions can be answered and problems solved any time of the day or night. That‘s why the good people at SkyList have listened closely to our customers and have delivered what you want. Whether you’re looking to sign up, need app support or tech support and repairs, or have other questions to ask, we’re here 24 hours per day, 7 days per week to meet your needs.

Our Promise

We see advances in technology as a good thing. Progress improves lives and businesses by increasing practicality and productivity, as well as increasing teamwork and reducing complications. However, we do not pretend to believe that technology is easily grasped and understood by everyone, nor do we believe technology is without its faults. We know people have questions; we know they will need to learn to use our app; and we know that despite our best efforts, users will encounter a glitch here and there. It is the result of this understanding, gained through our own insight as customers of other companies, which brought forth our dedication to customer service and support. We want to be here when you need us, for whatever reason; ready and eagerly waiting to answer your questions, solve a software problem, or to offer any assistance or answers that you made need. And you don’t have to wait for “office hours” to receive a response from a concerned and attentive SkyList representative. Our knowledgeable and helpful staff is here around the clock, putting our customers first. No matter what your need or question, we’re here to assist you 24 hours per day. All you have to do is initiate the contact so we can happily respond to your need.

How to Reach SkyList Customer Support

If you’re looking to sign up for SkyList, simply click the Sign Up link at the top of the home page, and you’ll be taken to our quick and easy sign up form. Of course, if you have questions prior to making a purchase, billing questions, or any other support questions, click on the Contact Us link and you can submit your inquiries there. We also have Facebook and Twitter pages where you can keep in contact and up to date on the latest SkyList developments and information. Of course, you can contact us via standard e-mail if you like by sending a quick message to support@skylistapp.com. If you prefer the old-fashioned, slower than molasses, snail-mail method, our mailing address is 8809 Oriole Ave., Morton Grove, IL 60053 USA. Once we receive your letter, we will read it and respond as quickly as our time and effort, as well as the USPS will allow.